Gladys surpassed all of my expectations for a real estate agent, she is absolutely amazing. My brother and I hired her to sell my Mom's house. We trusted Gladys to make decisions as to what changes needed to be made, trusting her instincts and experience. She put so much of her own time into this project and the house was transformed after she worked tirelessly for 2 months making all the necessary changes and upgrades. She shopped at the RESTORE and got great deals on many of the things we needed, organized electricians, painters, and floor refinishing and so much more I am not even mentioning. We never could have accomplished all of this without her and the transformation was phenomenal. The price we got was much more than we anticipated and I know we wouldn't have got this price if the house hadn't been renovated and staged. It didn't end there. In the end there was some negotiation necessary and her experience shined through. Her knowledge and expertise with negotiation was crucial and our house closed without a hitch. I can't thank her enough.
- Janine Barclay, Toronto
We absolutely loved working with you and knowing that everything we needed was in good hands while we went away with our kids on holiday. You completely transformed our home, not just staging....full on renovations! The entire process from the beginning to the close was in very competent hands! We love you so much Gladys!
- Danny Gackstetter, Pickering
Working with Gladys (the staging agent) was beyond amazing. She is extremely knowledgeable about the business and consequently does the best job for her clients. She is helpful, kind and always available to hold the hand of silly stressed clients like me! Gladys did a magical job with our house to sell and was the best buying agent when we found our new place. My husband and I can't say enough wonderful things about Gladys and her crew. She should be cloned so she could serve even more people. Anyone who doesn't use the professional services of Gladys Stephens is missing out on the best experience ever!
- Gladys and Alan Kerr, Bowmanville
I wanted to send you a special thank you for your magic touch! The house selling within 4 days and closing within the month has taken so much stress away from my dad. You have no idea how much I appreciate all of your hard work. You made the house look amazing! I would gladly refer you to anyone I know looking for a realtor.
- Meghan Hardy, Whitby
Ed and I want to thank you for helping us sell our home. We have sold homes in the past but NEVER did we experience the professionalism, the knowledge as well as the overall friendly, down to earth nature that you brought. We were both blown away with your enthusiasm, your attention to detail and your take charge method. Never mind the extensive staging and renovations that YOU yourself took the time to do and organize. There was no surprise that our house sold with multiple offers but what we did not expect was the price! A wonderful, unprecedented surprise. P.S. Thank you by the way for getting down on your hands and knees with me to clean baseboards. I mean really? You are a God send when it comes to lifting the weight off the shoulders of the sellers and you don't act like anything is beyond you. Our trust in you gave us back much more then what we ever expected.
- Edward and Jacqueline Murphy, Scarborough
If you are looking for a professional real estate agent, we highly recommend Gladys Stephens! From our first meeting to closing, we appreciated Gladys’ enthusiasm, professionalism, communication style, and expert advice when listing our house. The staging, photography, and listing details from Gladys’ team reflected her enthusiasm and professionalism, which really showcased our property and elicited an unprecedented amount of traffic from the moment it was listed. Most importantly, our home sold quickly and at the right price.
- Larry & Janice McCabe, Oshawa
I want to thank you for all of your help. Buying and selling can be so overwhelming but you and your crew made it so much easier. I can’t imagine getting my house ready to sell without you. You definitely went well beyond my expectations and did way more for us that I have ever heard any other agent doing. I tell my friends how you helped me move my furniture and clutter to storage, painted, did repairs and then staged with your own things and they are also amazed at the service you provided. I don’t know where you get your energy. You really deserve your commission. I’m convinced that the extra money you got us for our house more than paid your commission. Another bonus for us! More importantly, you made our house look so good we got multiple offers and we sold in two days! I’m so glad that we could avoid the inconvenience of having our house on the market for weeks. Also, I want to let you know that we LOVE our new house. I appreciate your patience in our months of searching and your valued opinion throughout. I know that it was your strong and savvy negotiating skills that helped us win the bidding war to get this house. I am so glad that I trusted your judgement about how to handle the bidding war. I can’t say enough about how wonderful it was working with you. Not only did you get things done, but I also saw you as a friend in this process.
- Kathy Fitzsimmons, Bridlewood Blvd., Brooklin
I am very happy with my condo. I cannot believe you found exactly what I was looking for even when I did not know what I wanted at the time. I was a little confused by where I wanted to live and what type of house I would buy. I could not be happier with my condo. The view of the lake and marina is wonderful. Thank you so much for everything you have done for me.
- Marg Hamilton, 360 Watson St. (Sailwinds Condominium), Whitby
My boyfriend and I were initially referred to Gladys through a mutual friend of ours who shouted her praises vehemently. As this was our first house purchase, both Steve and I were very nervous about every detail of the process. We wanted everything to run smoothly and be a success. Gladys delivered that and so much more to us. She was an amazing realtor, exhibiting all of the qualities that one would want in someone guiding you through a house purchase. She had great patience through our numerous questions and provided insight and knowledge about areas which would complement our current as well as future needs. Gladys tirelessly showed us as many homes as we desired to look at, while being careful not to overwhelm Steve or I. The genuineness and compassion Gladys showed us is a rare quality in today’s world. We are both extremely grateful to have met Gladys. We would recommend her as a realtor a thousand times over!
- Kelly & Steve, Shenandoah Dr. (Williamsburg), Whitby
This past fall I was faced the realization of selling my mother’s house as she was accepted into a beautiful retirement home. Gladys agreed to meet at mom’s house, and through a positive conversation Gladys agreed to accept the responsibility. One of the most important advantages Gladys provides is that she not only stages FULL ON, she also includes repairs, touch ups, painting. Once she got the ball rolling with a plan, she really wanted to meet my mother at her retirement home to get a better understanding of her and our family. This put me and my siblings as ease as she showed she has the commitment and compassion in selling my mom’s house. One advantage that I found very unique with Gladys is that she has a vast knowledge of real estate law and the legal terms of any real estate contract and she leaves no stone unturned to make sure things are done correctly. I would highly recommend Gladys to others without hesitation to sell or buy a property as she demonstrates all the quality’s needed to perform her role as an agent.
- Andrew McPhie for Helen McPhie, Blackwood Blvd., Oshawa
The decision to sell your house is the first in many difficult steps along the way to making a major change in your life. Once that decision was made and we had the pleasure of meeting Gladys to learn about all that she offers as part of a very valuable package, there was no need to look further for the right person to handle the sale of our house. The next step was staging the house. Gladys was upfront with us about how stressful staging of the house can be but assured us that we wouldn't be sorry when she was finished and the house was ready to show. She had a plan and executed it within a very short time. The goal was to stage the house so that others could view it as their own. The exercise proved to be so well worth it when it came to show all that our house had to offer. She and her team of professionals did an amazing job working out every last little detail to make our home all that it could be. We had some bumps along the way, none of which were as a result of Gladys's work, but suffice it to say that we sold our house four times in the first two weeks of the listing. The last of those offers found a new owner for our home. This confirmed to me that the staging of our house had the intended results of appealing to more than one buyer. Gladys is professional, knows and carries out her role with the ease of someone having been in the business for many years. Gladys is knowledgeable, strategic and very simply a class act. I would recommend her highly to anyone.
- Karen & Paul McNabney, Medland Ave. (Williamsburg), Whitby
My wife and I got married in July 2011 and instantly wanted to go house shopping! We knew what we wanted, but once we started to see prospective homes; nerves set in as the process was very intimidating. With the assistance of Gladys; we patiently spent the better part of 2 years searching. Once Gladys got a full understanding of our "wish list", the process was fast tracked and within a few months we were in the midst of a bidding war for the home we loved. Gladys was crucial in the sale. Her poise, determination and amazing attitude made our house hunting memorable! We are grateful to Gladys for everything she did for us.
- Ben & Candace Carnevale, Whitby
Thank you so much for all your hard work, you went above and far beyond what we could ever expect from our Real Estate agent. You are in a league of your own.
- Brian & Kristy Blommesteyn, Bridlewood Blvd., Brooklin
When we saw the work you did at our neighbours’ house we knew you were the agent for us. We had alot of work to do in our home but didn't know where to start. But you took on all of the stress, brought in cleaning and handyman services to help, gave great direction and your furnishings are top notch. And all the staging services were actually free! Staging definitely gave us a much better sale price and I would tell anyone who works with you in the future to just LISTEN to her! You have high expectations of yourself and you know exactly what to do to get you the best price.
- Bevelyn & Kelvin Felix, Cachet Blvd., Brooklin
Having an older semi-detached 3 bedroom home with few upgrades, I was concerned about maximizing my sale price and realizing a return on any costs needed to get my property up to snuff. However Gladys's detailed Market Valuation was so specific that it made my decision easy. Gladys provided the direction, manpower and furnishings to make my home as attractive to potential buyers as possible. My property looked absolutely amazing! We had an open house with prospects lined up at the front door, and received 9 competing offers after just 4 days on the market. Gladys's advice helped me pick the right offer and a sale price $80,000 over list! I don't think this would have happened without her expertise and advice so, when the occasion arises, I'll absolutely work with Gladys and her team again.
- Graham Calderwood, Woodmount Cres., Toronto
We want to truly thank you for everything you have done for the successful sale of our home. After our first appointment I knew you were the agent for us. You were professional, prepared and a subject matter expert in all aspects of the sale. You came and presented a great plan, and you executed every aspect flawlessly. I am convinced that you truly love what you do and it shows particularly with the staging!! Thank you again!!
- The Smith Family, Feint Dr., Ajax
We couldn't have done this without you. You were referred to me by a friend who insisted you could sell my house and that's just what you did. Bless you and your aching bones for all your help with selling, staging, and even helping us pack. You have become a true friend....Thanks is not enough, words are not enough.
- Emmy, Clara & Trevor, Treen Cres., Whitby
We were on the market for over 2 months with another agent and no luck. So we decided to work with Gladys and she sold our our house within a week! Gladys made us realize the importance of presenting our house and she transformed it with her staging. We were very pleased with Gladys & when the time comes to sell again we will come back to Gladys. She is truly the Staging Agent & we have recommended her to friends & family.
- Pat & Tabitha Martorelli, Hesham Dr., Brooklin
I was introduced to Gladys through a friend and I am so pleased that we connected. She was extremely professional and also very patient as she strongly believes that the right home will speak to you. In the end we found the most perfect place and she negotiated almost all of the main furniture in the purchase as I didn't have any of my own. Thank you Gladys for all you hard work and for thinking outside the box.
- Courtney Hansen, Pickering
Thank you for all your patience and direction. Being from England we were very unfamiliar with procedures and practices here in Canada and and very much appreciated your expert advice and direction. We look forward to moving into our new home and you will be the first on the invite list for our first pool party!
- Sharon & Richard Young, Whitby
I just wanted to say Thank you Gladys for all your help in selling my Condo. I had set myself up to spend the rest of my days there but life's circumstances don't always agree. Your manner and understanding of my situation made the whole process so much easier to deal with; I knew I was in very good hands. I truly wish you all the best as you have provided all the best to me.
- Wayne Smith, Ruttan Terrace, Cobourg
You did say that buying first and selling after would be challenging but you made it so much easier! You and your team invested so much time in our property and it showed! The results were amazing. Then when we hit the market we were more than impressed with the quality of the marketing materials and how you kept us informed every day. But more importantly we were so happy with the sale price. All the time and effort certainly paid off. We are now in our dream home and have no intention to move but will have no hesitation in recommending you to friends and family! You are the best!
- Katie & Shane Kelly, Cachet Blvd., Brooklin